Meet Elena AI: the newest My IBD Care team member, helping make living with Crohn’s or Ulcerative Colitis easier.
Living better with Crohn’s Disease or Ulcerative Colitis means learning what works for you and having the right support around you, whatever stage you’re at.
That’s why Ampersand Health has launched ElenaAI, a new feature within the My IBD Care app, designed to support you with personalised, non-medical guidance, day or night.
ElenaAI is an AI-powered smart assistant that helps you make sense of your health information and feel more confident navigating everyday life with Crohn’s or Ulcerative Colitis.
A smarter companion that works for you
If you already use My IBD Care, you’ll know it’s a doctor-developed smart companion that makes living with Crohn’s or Ulcerative Colitis easier – whether you’re newly diagnosed, navigating a flare, or managing remission.
The app helps you:
- Track symptoms, medication and lifestyle with minimal effort
- Connect the dots between sleep, stress, activity and gut health
- Learn practical ways to manage day-to-day life with Crohn’s or Ulcerative Colitis
- Feel more prepared, supported and confident
ElenaAI builds on this by actively interpreting your data and helping you make sense of it – so you don’t have to do the heavy lifting yourself.
What ElenaAI can help with
ElenaAI has secure access to the data you log in My IBD Care – from bowel movements and flares to sleep trends and mental wellbeing – and uses it to provide tailored guidance specific to you.
For example, you can ask ElenaAI to:
- Summarise your flare history so you can spot patterns over time
- Prepare for appointments by pulling together a clear snapshot of your recent data to share with your care team
- Explain results, such as a calprotectin stool test, in plain English and what they might mean for you
- Get reassurance or guidance when you’re unsure what to focus on next
She turns your data into something useful, removing admin so you can get on with your life.
Calm, confidential support, whenever you need it
ElenaAI offers:
- 24/7 access to lifestyle and wellbeing support
- Calm, non-judgemental emotional support
- Instant insights and signposting using trusted information
All guidance is drawn from medically approved Ampersand Health content, ensuring it’s safe, relevant and clinically grounded.
Built on trust
Like the rest of My IBD Care, ElenaAI is built with safety, privacy and clinical credibility at its core.
- Developed by NHS clinicians and experts specifically for people living with Crohn’s Disease and Ulcerative Colitis
- Uses trusted, medically approved content
- Fully GDPR compliant
- Your data is encrypted and securely stored
ElenaAI works alongside your clinical team to help you feel more supported between appointments, and better prepared when they do come around.
Hand-in-hand with your NHS care team
My IBD Care is already integrated into routine NHS care for many people.
Around 1 in 7 UK users are treated at hospitals that connect directly with the app, giving clinicians visibility of symptoms and lifestyle data between visits and enabling more proactive, personalised treatment.
ElenaAI supports everyone using the app – helping you make sense of your data and feel more confident between appointments, whether or not your hospital is currently integrated.
You can chat with ElenaAI for free with limited monthly interactions, or upgrade to ‘Plus’ for uninterrupted access. Both tiers provide the same features. Subscription fees help support the ongoing development of ElenaAI’s capabilities over time.
