We want to support you in your journey with your skin. Our My Derm app has been created to provide you with helpful information, resources and learning tools to help you manage your skin condition with confidence.
Living with Eczema or Psoriasis
We are here to support you, no matter what stage of your journey you are in.
Personalised digital therapy
We want you to have the tools you need to take care of your Eczema or Psoriasis so you can go about your life with confidence.
Use our app to track your physical and mental wellbeing, sleep and stress levels, as well as your day-to-day medications and appointments.
Use our courses to learn how to balance your lifestyle with the aim of living well and managing your Eczema or Psoriasis symptoms.
Use the app regularly to manage your day-to-day life and wellbeing, and feel better long term.
Our platforms are co-created with 2 London hospitals.
Comprehensive Skin Management
Prioritising the management of your skin condition will help to improve your overall health and wellbeing, while leave you feeling more confident and in control of your future.
With condition-specific courses to sustainably boost short-term wellbeing & establish long-term behaviours
Improve how you sleep through our courses led by sleep expert Dr. Sophie Bostock
Learn about your wellbeing and how to improve it with Yeliz
Improve your wellbeing by staying active and social with courses led by Sarah and Kay
Want to learn more about the My Derm app?
Is the My Derm app available in my country?
The My Derm app will be available to download and use worldwide in 2023! However, we are only signing up hospitals in the UK at the moment and therefore specific hospital-related features would not work for you outside of the UK. Let us know where you're based and we'll let you know when we start rolling out there.
Can I track other conditions?
The app doesn't currently support co-morbidities. We currently have separate apps for skin conditions, arthritis and IBD and there are other apps in the pipeline.
Is the idea to replace appointments entirely?
No, you will still need to see your clinical team from time to time, especially when you're feeling unwell. You can decide what is best for you by checking in with your clinical team.
I didn't get my welcome email!
We're sorry about that! Send us an email at firstname.lastname@example.org and we'll help you get started.
What happens if I report a flare through the app?
If your hospital is signed up and you report a flare, we'll send your report to your hospital team. In general they will get back to you in 1-2 days, or in line with their helpline response times if they need more information from you.
Are my team checking the messages I send?
Your team should be checking the messages you send. They won't always reply, but if you're concerned and you'd like us to check in with them, let us know by emailing email@example.com so that we can look into it for you.
I'm not receiving my notifications, what can I do?
If you're using our Android app, the chances are that your phone has closed the app in the background, which prevents notifications from getting through. You can fix this by going to Settings > Apps > My Derm > Battery Optimisation > Select All Apps > Toggle off My Derm. Alternatively, just log out and back into our app and use the pop up you'll see to take you to the Battery Optimisation page!
Can I use the My Derm app while I'm travelling?
Yes, definitely. Keep in mind that as with all apps, your mobile operator may charge you for the use of data.
Can I share my information with my GP?
Yes, you can share your data with anyone you choose via email. Go to My Team in the menu and tap on the Email Now button at the top.
What happens if I change hospitals?
If your care is transferred to another hospital, you can continue to use the app by choosing your new hospital from the list in the My Team section of the app, then logging out and back in again. Please note that the app will update according to whether your hospital is signed up or not.